How do I login?
To login, you need to select the login option on the bottom of the menu on the left hand side of your screen. Enter in your primary e-mail address and your existing AAO password. If you do not have an existing AAO password, you must use the password “Password1” to login for the first time. You will be prompted to reset your password once logged in.

I forgot my password, what do I do?
Select the login button on the left hand side of your screen. When you select the ‘forgot password’ option, you will be prompted to enter in your email address in which you are registered. The system will email you a link to create a new password.

How do I change my password?
Select the “my information” option on the menu on the left hand side of your screen. Your current information will appear on the screen. To change your current password, you may select the “change password” tab on the top of the screen. You will be required to enter in both your current password as well as your new password. Once complete, select the “change” on the bottom of the screen.

How do I update my information?
Select the “my information” option on the menu on the left hand side of your screen. Your current information will appear on the screen. If this information is not correct, you may select the “edit information” tab on the top of the screen. Once you have updated the desired information, select the “save” button on the bottom of your screen.

How do I register?
At the bottom on the menu on the left hand side of your screen, you will see a “login” item. At the login screen, if you are not a current AAO member or vendor, you will need to register as a new user. Once on the login page, please select the “new visitor registration” option. The first step will be to enter your email address. Once the system verifies that you are a new registrant, you will be prompted to submit your information (name, address, etc.). Once complete, select the “create account” button on the bottom of the screen. Please note that registering as a user for the AAO website does not mean you have become a member of the AAO.

 How do I register for a course?
Once you are logged in, select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “event” option and select the “go” button. Once you have determined the type of course in which you are qualified, you may select it by using the “select” button that corresponds with your desired course. The details of that item will appear. To confirm your purchase, you must select the “add to cart” button on that page. Once in the cart, you may select the “check out” button on the bottom of the screen and fill out the requested billing information.

How do I purchase a book?
Once you are logged in, select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “merchandise” option and select the “go” button. Once you have determined the type of publication in which you are qualified, you may select it by using the “select” button that corresponds with your desired purchase. The details of that item will appear. To confirm your purchase, you must select the “add to cart” button on that page. Once in the cart, you may select the “check out” button on the bottom of the screen and fill out the requested billing information.

How do I subscribe to the AAO Journal?
Once you are logged in, select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “subscription” option and select the “go” button. Once you have determined the type of subscription in which you are qualified, you may select it by using the “select” button that corresponds with your desired purchase. The details of that item will appear. To confirm your purchase, you must select the “add to cart” button on that page. Once in the cart, you may select the “check out” button on the bottom of the screen and fill out the requested billing information.

How do I renew my membership?
Once you are an AAO member, our new system makes renewing your membership very simple. Select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “membership” option and select the “go” button. Once you have determined the type of membership in which you wish to renew; select it by using the “select” button that corresponds with your desired membership. The details of that item will appear. To confirm your purchase, you must select the “add to cart” button on the page. Once in the cart, you may select the “check out” button on the bottom of the screen and fill out the requested billing information.

I am not a member; can I purchase books or register for courses? 
Yes, you may register with our Avectra system even if you are not a current AAO member.   Please see “how do I register?”.   

How do I become a member?
The first step would be to register as a new visitor to our website. Please see the “How do I register” question for further information. Once you are registered, select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “membership” option and select the “go” button. Once you have determined the type of membership in which you are qualified, you may select it by using the “select” button that corresponds with your desired membership. The details of that item will appear. To confirm your purchase, you must select the “add to cart” button on the page.

Why does my original AAO username/password not work?
In order to provide the best security for you when registering for courses or purchasing items such as books or journal subscriptions, the AAO has converted to a new system that is separate from the current AAO website. We are actively working to ensure a smooth transition and apologize for any inconvenience this may cause.

How do I make a donation?
Once you are logged in, select the “online store” option on the left hand side of your screen. At the top of your screen, you will see a drop down box titled “shop for”. Use the drop down box to select the “donation” option and select the “go” button. Once you have determined the level of donation in which wish to make, you may select it by using the “select” button that corresponds with your desired donation amount.  The details of that item will appear and you will be prompted to enter in the exact amount you wish to contribute. To confirm your purchase, you must select the “add to cart” button on that page. Once in the cart, you may select the “check out” button on the bottom of the screen and fill out the requested billing information.